Resolved -
This incident has been resolved.
Aug 23, 20:06 PDT
Monitoring -
We are seeing payment sessions resolve as expected now. We are continuing to monitor and test session creation and successful loading of the payment pages.
Aug 23, 19:00 PDT
Identified -
Our team is working on a fix for the session issue that some payment sessions are experiencing. Some sessions work as expected, but others receive a session expiration error message.
Aug 23, 18:47 PDT
Investigating -
Our team is currently investigating an issue that is causing CCP (payment) sessions to be invalid. The result is users are not able to view the payment page to enter payment information.
Aug 23, 18:07 PDT